Return Policy

Returns & Refunds

What is your return policy?

We offer return for your goods within 7 days after receiving the order.

The product must be in original condition and packaging. The item(s) must not have been used in any way.

We cannot accept returns that do not meet the above requirements.

We offer full refund (item price excluding original shipping cost).

How do I return my order?

Always contact customer service info@waveactivewear.netbefore you send back an item.

Are returns free?

When you return your order, we refund the full item price excluding the shipping fees.

When do I receive my money back?

Once the items have been received, you will receive your refund (item price excluding original shipping cost).

as collection cannot be held liable for the loss of your shipment during the shipping to our warehouse.

To where do I send my return?

When we receive your request to return an item. We will directly send you an email with the address you need to send the items to.

How long it takes to process returns?

We try and process returns as quickly as possible. If you are initiating a return, we try our best to reply within 24 hours.